Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Kansas City

These are the results for consumer specific consumer resources for MO. The listing is grouped by primary service category, then sorted alphabetically.

Attorneys General

• Missouri - Attorney General
  The Missouri Attorney General protects consumers' rights by promoting a free, fair, open and honest marketplace. The Consumer Protection Division aggressively enforces Missouri's consumer protection laws, while educating and advocating for Missouri consumers. (Kansas City, MO)
  

Better Business Bureau

• Kansas - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Kansas City, MO)
  
• Missouri - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Kansas City, MO)
  

Complaint Assistance

• Commodity Futures Trading Commission
  Accepts online reports of suspicious activites or transactions involving the trading of commodity futures contracts or commodity options. Visit http://www.cftc.gov/ConsumerProtection/ReparationsProgram/index.htm for consumers filing a complaint with their Reparations Program. (Kansas City, MO)
  

Consumer Protection

• Kansas - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Kansas City, MO)
  
• Missouri - Attorney General
  The Missouri Attorney General protects consumers' rights by promoting a free, fair, open and honest marketplace. The Consumer Protection Division aggressively enforces Missouri's consumer protection laws, while educating and advocating for Missouri consumers. (Kansas City, MO)
  
• Missouri - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Kansas City, MO)
  

Financial Services

• Commodity Futures Trading Commission
  Accepts online reports of suspicious activites or transactions involving the trading of commodity futures contracts or commodity options. Visit http://www.cftc.gov/ConsumerProtection/ReparationsProgram/index.htm for consumers filing a complaint with their Reparations Program. (Kansas City, MO)
  

Fraud

• Commodity Futures Trading Commission
  Accepts online reports of suspicious activites or transactions involving the trading of commodity futures contracts or commodity options. Visit http://www.cftc.gov/ConsumerProtection/ReparationsProgram/index.htm for consumers filing a complaint with their Reparations Program. (Kansas City, MO)
  

Insurance

• State Departments of Insurance
  The National Association of Insurance Commissioners (NAIC) is the organization of insurance regulators from the 50 states, the District of Columbia and the four U.S. territories. The NAIC provides a forum for the development of uniform policy when uniformity is appropriate. A state regulator's primary responsibility is to protect the interests of insurance consumers, and the NAIC helps regulators fulfill that obligation. That assistance is… (Kansas City, MO)
  

Insurance Regulators

• National Association of Insurance Commissioners (NAIC)
  The mission of the NAIC is to assist state insurance regulators, individually and collectively, in serving the public interest and achieving the following fundamental insurance regulatory goals in a responsive, efficient and cost effective manner, consistent with the wishes of its members: - Protect the public interest; - Promote competitive markets; - Facilitate the fair and equitable treatment of insurance consumers; - Promote the reliability,… (Kansas City, MO)
  

Investor Protection

• Commodity Futures Trading Commission
  Accepts online reports of suspicious activites or transactions involving the trading of commodity futures contracts or commodity options. Visit http://www.cftc.gov/ConsumerProtection/ReparationsProgram/index.htm for consumers filing a complaint with their Reparations Program. (Kansas City, MO)